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Privacy Policy

At Brainy Actz Escape Room, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect We may collect personal information from you in a variety of ways, including when you:

 

    • Visit our website
    • Make a booking or purchase
    • Sign up for our newsletter
    • Contact us for customer support

 

The types of personal information we may collect include, but are not limited to:

 

    • Name
    • Email address
    • Phone number
    • Payment information
    • Information related to your booking, such as the number of participants and preferred time

 

2. How We Use Your Information We use the information we collect to:

 

    • Process bookings and payments
    • Send confirmations and reminders about your bookings
    • Provide customer service and respond to inquiries
    • Send promotional communications, including newsletters and special offers (with your consent)
    • Improve our website and services
    • Comply with legal obligations

 

3. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting business, or providing services to you, so long as those parties agree to keep this information confidential.

We may also disclose your information if required by law or to protect the rights, property, or safety of Brainy Actz Escape Room, our customers, or others.

4. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files that are stored on your device by your browser. They help us analyze traffic, understand user behavior, and provide customized experiences.

You may choose to disable cookies through your browser settings. However, this may affect the functionality of our website.

5. Data Security We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.

7. Your Choices You have the right to:

 

    • Access the personal information we hold about you
    • Request correction or deletion of your personal information
    • Opt-out of receiving promotional emails by following the unsubscribe instructions in our communications

 

To exercise these rights, please contact us at the information provided below.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.